Order before 4.30pm Monday to Friday for next working day or weekend delivery
Click & Collect
Collect your parcel from a local post office. 2 - 3 working days from day of despatch
Why can't I purchase liquids & pressurised goods?
Liquids and pressurised goods cannot be shipped outside of the UK (unfortunately this includes ROI, Channel Islands and Northern Ireland although they can be shipped on non Express service) due to them being classed as hazardous when being transported via air freight. For more information please visitParcelforce Prohibitions & Restrictions
I've paid for express delivery why has my order not arrived?
Once a selection has been made on the product page a stock message will have appeared in green under the 'Add to Basket' button indicating whether the product was in stock or not. The stock message is also shown beneath each product on the basket page. In stock products are available for immediate despatch however delivery times vary depending on type of products and service selected. For more information on the status of your order please contact out customer service team on07985319479.
My tracking number does not work, why?
Tracking numbers rely on the delivery agents updating their systems so please allow up to one working day for the tracking number to be updated. If after this period the tracking number is still not working please contact out customer service team on07985319479.
Will I have to pay customs charges in my country?
If your delivery address is outside of the UK or EEC, you may have to pay import duties and taxes, which are levied once the shipment reaches your country. All international shipments may be subject to cross-border inspections by customs authorities while customs policies vary widely from country to country. You must meet any additional charges for customs clearance and we recommend that you contact your local customs office for further information.